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If you’re familiar with Atlassian, you may have heard of its self-hosted chat option, HipChat.

Claiming to have better uptime and reliability than Slack, HipChat offers native video chat, powerful JIRA integrations (like ticket tracking in the chatroom), the ability to track server health with a slash command, and customer sentiment monitoring services.

Like eXo Platform, HipChat also has outstanding customer reviews on Capterra. One reviewer explains,

The pros are endless. Integrates well with other Atlasssian tools. I would like to see mentions from JIRA and Confluence directly to a user instead of a group. This will work as a great notification tool. Even better would be a JIRA and Confluence notifications integration. Something like the notification icon/button on the top right corner of Confluence.

Another user humorously adds, “Pros: emoticons. Cons: not enough emoticons.”

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